Terms of service

Last Updated: July 2026

Welcome to our store. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and information are accurate. However, slight variations in product packaging, color, or appearance may occur.

Our products are intended for cosmetic use only.

3. Product Usage

Please read and follow all usage instructions provided with the product.

Before using the product, perform a patch test on a small area of skin at least 24 hours before full application.

Do not use the product on:

  • Broken, irritated, inflamed, or sunburned skin
  • Skin with cuts or wounds
  • Areas affected by skin conditions unless advised by a healthcare professional

Discontinue use immediately if irritation, redness, or discomfort occurs.

4. Orders

All orders are subject to availability and confirmation.

We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Incomplete customer information

5. Pricing

All prices are listed in Pakistani Rupees (PKR).

Prices may change without prior notice.

6. Payment

We currently offer:

  • Cash on Delivery (COD)
  • Other payment methods displayed during checkout

Orders will only be processed after successful confirmation.

7. Shipping

Delivery times may vary depending on your location.

While we aim to deliver within the estimated timeframe, delays caused by courier services, weather, public holidays, or unforeseen circumstances are beyond our control.

8. Returns & Refunds

For hygiene and safety reasons, opened or used cosmetic products cannot be returned unless the product is defective or damaged upon delivery.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Approved refunds or replacements will be processed according to our Return & Refund Policy.

9. Limitation of Liability

Results may vary from person to person depending on individual skin type, hair type, and proper usage.

We do not guarantee identical results for every customer.

Our liability is limited to the purchase price of the product where permitted by applicable law.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of our company and may not be copied, reproduced, or used without written permission.

11. Privacy

Your personal information is handled according to our Privacy Policy. We are committed to protecting your privacy and using your information only for order processing, customer support, and service improvements.

12. Governing Law

These Terms of Service shall be governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website or purchase of our products shall be subject to the jurisdiction of the courts of Pakistan.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.